Terms of Use

The following terms apply to the use of Selfcare:

1 Definitions

The following words have the following meanings in these terms of use:

Selfcare B.V.: The private limited company Selfcare B.V., Company registration number 62930869.
App: A program that can be run on a mobile phone or other portable device.
Portal: The online environment offered by Selfcare B.V.;
User: Any individual who uses Selfcare or part of it. Selfcare: The software, Portal, App, or part thereof, developed by or on behalf of Selfcare B.V., through which the user gains insights into their personal health using entered data and is supported in achieving their health goals;
Agreement: The agreement established between the user and Selfcare B.V. as soon as the user uses Selfcare. These terms of use are part of this agreement.

2 Use, Privacy, and Liability

2.1 Using Selfcare is at the user's own risk. Selfcare does not replace medical care or diagnosis. Users are advised to always consult experts outside of Selfcare regarding their health and to continue basing their actions on advice obtained from these experts.

2.2 Selfcare B.V. has taken the utmost care in developing Selfcare, but cannot guarantee the accuracy and completeness of the information obtained through it.

2.3 Users are responsible for keeping their login details, password, and shared data confidential.

2.4 Users can request that any information they provided via Selfcare be destroyed at any time by clicking the ‘delete account’ button under 'my settings > account settings.’

2.5 If a user is under 16 years old, they must have permission from their parent(s) or legal representative(s) to use Selfcare. By accepting these terms of use, the user guarantees they are 16 years or older or have permission from their parent(s) or legal representative(s).

2.6 Users explicitly consent to Selfcare B.V. processing the personal data they provided via Selfcare.

2.7 Selfcare B.V. will never make the information generated in relation to these personal data and Selfcare available to third parties, anonymously or otherwise, without the user’s explicit consent.

2.8 Selfcare B.V. accepts no liability for any damage the user may suffer to their (internal and/or external) IT environment through the use of Selfcare.

2.9 Any liability of Selfcare B.V. is always limited to the amount of the agreement associated with the damage, with a maximum of €5,000 per user, or the amount covered and paid out by any insurance policy of Selfcare B.V., whichever is lower.

3 Other conditions of the agreement and its termination

3.1 An agreement between Selfcare B.V. and the user is established as soon as the user registers on the Portal and/or with Selfcare B.V. to use Selfcare, at which point the user is deemed to use Selfcare.

3.2 The agreement is entered into for an indefinite period and can be terminated at any time without notice by deleting the data. To do this, the user must click the ‘delete account’ button under ‘my profile > account settings.’ From that moment on, subject to a technical processing time of 48 hours, no further charges will be applied to the user for using Selfcare.

3.3 Emails sent by Selfcare B.V. to the user are considered received once Selfcare B.V. has sent the message to the email address provided by the user, and no "failure notice" has been returned.

3.4 The costs associated with using Selfcare are listed on Selfcare B.V.’s website (www.selfcare4me.en) and can be accessed via the following link: https://selfcare4me.en/wat-kost-selfcare/.

3.5 The costs associated with using Selfcare are charged monthly or annually in advance to the user by direct debit. These costs are non-refundable after termination of the agreement.

3.6 If and insofar as a third party pays these costs for the user, Selfcare B.V. will not charge these costs (again) to the user. If and when this third party ceases payments on behalf of the user, Selfcare B.V. will notify the user. In that case, the agreement remains valid, and the user is fully responsible for the costs associated with using Selfcare. The user is free to terminate the agreement at that time, as per article 3.2.

3.7 The agreement is exclusively governed by Dutch law.

3.8 Any disputes regarding the use of Selfcare, or agreements arising from or related to it, will—unless a mandatory statutory provision dictates otherwise—be submitted exclusively to the court in Zeeland West-Brabant, Breda location.

3.9 If any provision of these terms of use cannot be invoked on grounds of reasonableness and fairness, the content and scope of the provision will be interpreted as closely as possible so that it can be invoked.

3.10 The voidness or voidability of one or more provisions of these terms of use does not affect the validity or enforceability of the remaining provisions.

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If you have questions, complaints, or claims regarding this agreement, the website, or if you wish to contact Selfcare B.V., please contact:

Selfcare B.V. 
Druivenstraat 5
4816 KB Breda 
T +31 (076) 203 00 62

Email: info@selfcare4me.en
Website:www.selfcare4me.en
Company registration number 62930869

Version date 1.2: 9 May 2019